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New
U.S. consumer research study costing US$100,000!
There was a very important presentation on January 20 at
the BREC/BPSA Joint Industry Education Conference in San
Diego, California. Elliot Gluskin, research director for
Bicycling and Mountain Bike magazines, and
Brad Edmondson, former editor of American Demographics
magazine, presented "The Consumer Cycling Market in
the New Millennium," a landmark consumer research study
costing US$100,000.
Funding
provided by the National Bicycle Dealers Association.
This vitally important consumer research was funded by the
National Bicycle Dealers Association (NBDA). The NBDA formed
an alliance with Bicycling and Mountain Bike
magazines to provide the services of research director Elliot
Gluskin because he had developed and supervised a similar
research study in 1990 and he has the professional knowledge
and expertise to manage this large research project. Brad
Edmondson was recruited to do the analysis of the data and
write the executive summary. He is considered to be a leading
U.S. demographics and trend analyst and writer and is very
familiar with the U.S. bicycle industry.
2000
research accurately represents the U.S. adult bicycle market.
The research was conducted during the summer of 2000 and
covered U.S. adults (18 years or older), who own a bicycle
they purchased new. The data, collected from a statistically
significant and accurate national sample of U.S. consumers
with a self-identified interest in cycling, was projected
to the U.S. population according to accepted research standards.
In other words, this is good, sound and accurate research
that accurately represents the U.S. adult market.
This
research is positioned to address the following points relative
to the U.S. adult bicycle market:
- Strategic
positioning of cycling manufacturers in today's U.S. consumer
marketplace
- Issues
pertaining to federal funding of U.S. alternative transportation
and advocacy efforts
- Strengthening
the branding and positioning of U.S. specialty bicycle
dealers as the #1 channel of choice among consumers who
buy cycling products
- Impact
of the Internet on the consumer purchasing process as
it relates to cycling products
1990
research study established four groupings for adult cyclists.
In the 1990 research study, adult cyclists in the U.S. were
grouped in four clusters by key attributes, including the
number of miles ridden in an average month, the number of
visits to a bike shop in the last year and the retail price
they paid for their last new bicycle. The clusters are Enthusiasts,
Moving Ups, Casuals and Infrequents.
In
1990 there were 32.8 million adult cyclists in the U.S.
3 percent or 870,000 were Enthusiasts, 7 percent or 2.4
million were Moving Ups, 21 percent or 6.8 million were
Casuals and 69 percent or 22.7 million were Infrequents,
as shown in the accompanying Table.
2000
study uses the same four groupings for continuity and comparability.
In the 2000 research study adult cyclists in the U.S. were
grouped in the same four clusters by the same key attributes.
As we enter the new millennium there are a total of 24.8
million adult cyclists in the U.S., a decline of 8 million
over the last ten years! However, the silver lining is the
distribution among the four clusters. 15 percent or 3.7
million are Enthusiasts, 13.5 percent or 3.4 million are
Moving Ups, 25 percent or 6.1 million are Casuals and 47
percent or 11.6 million are Infrequents as shown in the
Table.
Table
1990
Cycling Consumer of the 90s Study Compared to
2000
Cycling Consumer in the New Millennium Study
(In
thousands)
|
|
Total
|
Enthusiasts
|
Moving
Ups
|
Casuals
|
Infrequents
|
|
A.
1990 Total US. Adult Cyclists
|
32,784
|
870
|
2,407
|
6,808
|
22,699
|
|
Percent
of Total 1990
|
|
2.6
|
7.4
|
20.7
|
69.3
|
|
B.
2000 Total U.S. Adult Cyclists
|
24,821
|
3,673
|
3,352
|
6,135
|
11,661
|
|
Percent
of Total 2000
|
|
14.8
|
13.5
|
24.7
|
47.0
|
|
Variance
A to B
|
-7,963
|
+2,803
|
+945
|
-673
|
-11,038
|
|
Variance
percent
|
-24.3
|
+322.2
|
+39.3
|
-9.8
|
-48.6
|
Source:
1990 Study, NFO Research, Inc. 2000 Study, Abacus
Research Inc.
24
percent fewer adult cyclists in the U.S. in 2000 compared
to 1990. While the decrease in the total number of adult
cyclists in the U.S. is significant and should be a source
of concern about the overall growth of cycling, the bulk
of the decline came among Infrequent adult cyclists who
bicycle an average of 9 miles per month and paid an average
of US$197 for their last new bicycle. The majority of Infrequents
did not visit or purchase a new bicycle from a U.S. bike
shop. 40 percent of Infrequents visited a bike shop over
the last year and only 31 percent purchased their last new
bicycle from a bike shop. The U.S. specialty bicycle retail
channel of trade will need to give very serious strategic
thought to how it is going to reverse this trend.
Preliminary
data weighs heavily in favor of bike shops. But the
present situation weighs heavily in favor of bike shops
over mass merchants and other channels of distribution for
bicycles. Analysis of the preliminary data released from
this study at the BREC/BPSA Joint Industry Conference indicates
that bike shop sales increased from less than 45 percent
to just over 50 percent of new adult bicycle sales and the
bike shop share of retail dollars increased from approximately
56 percent to just under 65 percent.
Core
consumer market segments for U.S. bike shops have grown
by 114 percent in ten years! The core market for the
U.S. specialty bicycle retail channel of trade (bike shops)
are the Enthusiasts and Moving Ups who visit bike shops
more often and purchase a very high percentage of their
bicycles, parts, accessories and service from bike shops.
The Enthusiast cluster increased by 2.8 million or 322 percent
and the Moving Ups cluster increased by 945,000 or 39 percent
over the last ten years! Overall, the core consumer market
for bike shops in the U.S. increased by 3.7 million adult
cyclists or 114 percent from 1990 to 2000. This is very
significant and simply outstanding for the future of the
specialty bicycle retail channel of trade in the U.S.
The
actual number of U.S. bike shops has increased over the
last year. One other piece of news was announced by
The Bike Shop List, a bicycle shop mailing and marketing
list company. The number of U.S. bicycle shop storefronts
or retail locations has increased from 6,195 in January
2000 to 6,259 in January 2001. This increase of 64, or 1
percent, in the number of shop locations isn't big news
by itself, but it is in light of the incorrect assumption
made by some in the bicycle industry who were predicting
a decline in the number of bike shops because of competition
from mass merchants and the Internet.
Research
study ready for distribution and sale late March or early
April. The Executive Summary and the complete set of
research with cross tabs is scheduled to be available for
distribution and sale by the NBDA in late March or early
April 2001. "The Consumer Cycling Market in the New
Millennium" will be required reading for anyone in
the global bicycle industry that is currently marketing
and selling, or is planning to distribute and market products,
in the United States. This consumer research study is complete
and in-depth, and will be a valuable resource to managers
in all-product segments and at all levels in the global
bicycle industry supply chain. More information about this
new market research study can be obtained from the NBDA
(Web site: http://www.nbda.com,
E-mail: bikeshops@aol.com).
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